FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: Shipping costs are flat-rate, and are based on order size.

Q: Where are you located?
A: We are an Internet-based operation and do not have a physical storefront.

Q: I live overseas. Can I get overnight/second-day shipping?
A: No, not unless you want to spend HUNDREDS of dollars, and even then shipping will be about 3 days. We ship all international order via US Postal Service Global Express Mail system, which is the best value for shipping rates and delivery times, plus allows for the addition of insurance and tracking of the package.

Q: I notice you require a copy of my i.d. for armor purchases. Do I have to provide this? What do you do with it?
A: If you want the armor, you have to provide it. We keep the information with the order in the event that a problem ever arises regarding the sale of it to you.

Q: I am in the military, stationed overseas. Can you ship my armor to an APO?
A: Short answer, no. Long answer, no, because export licenses and such are required, and we have neither the time nor resources to be able to pursue such things. Thus, we only ship armor within U.S.

Q: What is your return policy?
A: We try and be as accommodating as possible. If you do not like the item, you can return it for a refund, less original shipping charges. Return shipment costs are your responsibility. Please see our full return policy under "Policies".

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